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Help is Available

For assistance:
Call the EFSCares Hotline at 321-631-8569

Students experiencing a crisis that requires immediate attention should dial 211 or the National Suicide Prevention Lifeline at 988

For non-emergency program questions:
Emily Tonn, MA, LMHC
Student Assistance Program Liaison

EFSCares Student Counseling

As part of a College partnership with GEE Resolutions, EFSCares is a free, confidential student assistance program available to all part- and full-time enrolled students. EFSCares provides student assistance which may include one-on-one counseling, other behavioral health services and/or referrals.

Simply call the phone number, 321-631-8569, and identify yourself as an EFSC student, and the GEE Resolutions staff will connect you with a trained professional who will assess your personal situation and schedule an appointment, provide referrals, and/or support as appropriate.

On-campus dedicated phone lines in private areas for students to contact the EFSCares Hotline are available at the following locations:

Cocoa Campus
Bldg. 11, Room 147

Melbourne Campus
Bldg. 10, Room 118

Palm Bay Campus
To be determined

Titusville Campus
To be determined

EFSC students receiving counseling services could receive up to six free individual counseling sessions per year. Counseling sessions are expected to be time limited and designed to provide students with short-term, solution-focused problem solving through coaching, guidance, and support as well as the development of an action plan and recommendations for further intervention, when appropriate.

Counseling services are arranged by GEE Resolutions and will take place at their office within the community or virtually, unless otherwise arranged by GEE Resolutions. This is a private, confidential service to help you when you need it most.

Mental Health Tips Videos

Watch our featured video then also check out the EFSCares YouTube playlist featuring more videos where you can find tips from a Licensed Mental Health Counselor focusing on common mental health issues that students face during their time in college.

EFSCares Student Assistance Services

Problem Identification/ Assessment and Referral

Based on telephone communication and/or a face-to-face meeting, the student's problem(s) is/are identified, the individual is assessed and an appropriate plan of action is developed.

Crisis Intervention

This service offers post-crisis assessment and intervention services to students who have experienced crisis situations.

Short-Term Problem Resolution

This type of counseling is offered when resolution of the presenting problem can be resolved within the initial counseling sessions.

Monitoring andFollow-Up Services

Appropriate monitoring of the student’s progress and satisfaction by counselors.

Program Education

Educational workshops are provided as requested by the College.

Veterans Resources

This service provides veterans affairs referrals, post-traumatic stress disorder (PTSD) counseling and sensitivity training to faculty, staff and students on veteran issues.