EFSCares Counseling Services

Problem Identification
/ Assessment and Referral 

Based on telephone communication and/or a face-to-face meeting, the student's problem(s) is/are identified, the individual is assessed and an appropriate plan of action is developed.

Crisis Intervention

This service offers post-crisis assessment and intervention services to students who have experienced crisis situations.

Short-Term Problem Resolution

This type of counseling is offered when resolution of the presenting problem can be resolved within the initial counseling sessions.

Monitoring and
Follow-Up Services

Appropriate monitoring of the student’s progress and satisfaction by counselors.

Program Education

Educational workshops are provided as requested by the College.

Veterans Resources

This service provides veterans affairs referrals, post-traumatic stress disorder (PTSD) counseling and sensitivity training to faculty, staff and students on veteran issues.

Help is Available

For immediate assistance:
Call the EFSCares Hotline at

For additional information:
Emily Tonn, M.A.
Student Assistance Program Liaison