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Official Communications via Email
The College uses a free student email system known as Titan Email as the official means of communication for registered students. All college departments, including Financial Aid, Student Accounts, and the Office of the Registrar utilize this system for notifications regarding student financial accounts and student records, such as grade changes and commencement and graduation information. Your email account also includes communication from instructors regarding class work (which can also take place within Canvas).
Your student email address is also used to log in to college online applications such as the myEFSC Portal along with your password.
Students are expected to check their email on a frequent and consistent basis in order to stay current with College-related communications. Students must ensure that there is sufficient space in their accounts to allow for email to be delivered. Students have the responsibility to recognize that certain communications may be time-sensitive.
The e-mail system is Outlook, part of Microsoft 365 — commonly referred to as Student Email or Titan email.
Your Student Email account will be activated within 24 hours after you are admitted to the college. Information about accessing your login credentials will be included with your acceptance letter.
As part of their Microsoft 365 Outlook email account, all currently enrolled EFSC students also have the ability to download the Microsoft Office ProPlus desktop applications for use on up to five desktop and/or mobile devices at no cost.
To access student email, you may log into your myEFSC account and click the Student Email icon or click the button below.
Click for Student Email FAQ details
How do I log into the EFSC student email system?
You will be prompted to log in with your Titan student email address and password when using this direct link for the EFSC email system.
You can also easily access this when logged in to the MyEFSC Portal via the Student Email icon in your account.
What is my student email address?
You can look up your student email address through the Student ID and Email Look-Up online tool.
You also may obtain your email ID by logging into myEFSC, choosing the TitanWeb icon and selecting the "personal information" link, followed by the "View Email Addresses/or Network ID" link.
Your email address will also be included in your EFSC acceptance letter.
If you need assistance, please contact the IT Tech Support Desk at 321-433-7600 or submit a ticket through the online IT Support System
What is my initial password?
New students will find this initial password in their acceptance letter and can change it through the Titan Sign In portal.
For current students, your password to log in to check your email will be the same as your password you use to sign into the myEFSC Portal. New students will find this password in their acceptance letter.
Where can I get additional information about student email or help?
Microsoft 365 and Outlook support are available by logging into your account and clicking on the "?" icon on the top right side of the main menu. Support also is available on Microsoft's website.
Does my student email account expire when I graduate from Eastern Florida?
No. The student email account will be available for active students and if used regularly, by previous students who are not currently enrolled. Access to the Office Apps will be restricted to view-only mode if you are not registered for classes.
How do I configure Outlook on my email client or smart phone?
For detailed instructions on connecting your phone or tablet to Microsoft 365 and Outlook visit the following link on Microsoft's website: Phone and tablet setup reference.
It is recommended you use the official Outlook App from Microsoft for the best experience, which is available in the Apple and Google App stores at no charge.
Where can I find information about Multi-factor Authentication (MFA)?
You can visit this Microsoft site to begin setting up MFA for your EFSC email account.
For further assistance, visit this Knowledge Base article for step-by-step instructions, how to add more than one MFA option to your account, and troubleshooting tips.
IT Support Resources
EFSC IT Support Desk
321-433-7600
7 AM to Midnight
Seven Days a Week
Submit an IT Ticket for Assistance
Student Services Online Reference Guide
Knowledge Base: IT Help Articles