Frequently Asked Questions
Question 1: When is the Cocoa Academic Success Center open?
Virtual Tutoring Hours: by appointment only
On-Campus Walk-Ins Welcome: Monday - Thursday, 8 AM to 6 PM, Friday 9 AM to 1 PM
Question 2: When are tutors available?
Question 3: How do I schedule a make-up exam?
All online/eLearning course, make-up, and external testing for the Cocoa Campus is conducted by the Cocoa Campus Assessment Center in Building 1, Rooms 116-120, 321-433-7694.
For more information concerning scheduling exams, please visit the Testing & Proctored Exams webpage and review the Proctored Exam Scheduling Process section.
Question 4: Can high-school students use the Math & Learning Lab?
Question 5: Can children wait for me while I use the Academic Success Center?
Question 6: Do you have tutors you can recommend?
We do not have a list of tutors in the community. Check with the following EFSC Academic Success Centers for additional tutors who may be available:
Palm Bay: 321-433-5251
Question 7: Can I make an appointment outside of operating hours?
No appointments are available outside the operating hours; however, as a registered EFSC student you may use the online, free tutoring resources at SmartThinking.com. Your user name is your ID number. Your password is your birth date in the format MMDDYY. For example, if your birthday is June 2, 1989, your password would be 060289.
If your records are marked “confidential,” you will not have a SMARTHINKING account. New students will be registered in SMARTHINKING during the second week of class.
Question 8: Can I check out books from the Lab?
Question 9: How do I take an online test at a non-EFSC site?
For more information concerning taking an online test at a non-EFSC site, please visit the Testing & Proctored Exams webpage and review the Proctored Exam Scheduling Process section.