Service Learning Questions & Answers

Question 1:  What do I need to do to get started with Service-Learning?

If you’re interested in Service-Learning, we encourage students to visit the Center for Service-Learning and utilize the information on our website, starting with the Steps for Involvement. Every student will need to first submit a standard service learning application. The office staff will then openly discuss the rest of the process. We also encourage students to check their course syllabus and talk to their instructors about any course specific requirements at the beginning of the term.

Question 2:  Where is the Center for Service-Learning located?

Eastern Florida State College has a Center for Service-Learning office on each campus.

Cocoa Campus: Building 12, Room 305


Melbourne Campus: Building 10, Room 209


Palm Bay Campus: Building 1, Room 123


Titusville Campus: Building 1, Room 141-B



Question 3:  Where can I volunteer?

Generally, the Center for Service-Learning requires that hours be completed at a non-profit organization. A great starting place for students is the Community Partner Link Directory which is a compilation of local non-profit organizations. When you are looking for a community partner at the beginning of the term, we recommend that you take the following into consideration:

  • Instructor Requirements: Instructors often propose that a student’s Service-Learning mirrors course curriculum to enhance the classroom experience. So it’s not uncommon for instructors to set course specific requirements.

  • Community Partner Restrictions and Requirements: Some community partners have age restrictions and other requirements (time commitment, orientations, etc.), so you will want to keep this in mind while choosing a community partner site.

  • Career/Major Interest: To take full advantage of the Service-Learning opportunity, consider a site that will help you explore a career or major interest. It’s a great way to gain experience as well as network with the local community.

Question 4:  How many hours do I need to complete?

If you’re completing a service-learning option for a course, you’ll need to check with the instructor on hour requirements to ensure successful completion. Any hours that are completed by the student that are thoroughly documented and verified are put on the student’s transcript (SHOAT). There are no maximum or minimum hour limitations when helping your local community.

Question 5:  What defines a non-profit organization?

A non-profit organization is formed for the purpose of serving a public or mutual benefit other than the pursuit or accumulation of profits for owners or investors. If you’re unsure whether or not an organization is non-profit, contact the Center for Service-Learning and the staff can further assist you.

Question 6:  Are there any deadlines?

Yes. There are deadlines throughout the term and it‘s crucial to adhere to them. Make sure all deadlines for individual instructors are met as well as the deadlines set by the Center for Service-Learning. To see the current term’s deadlines for the Center for Service-Learning, refer to the Important Dates section of the website. It’s also important to set a realistic timeline for yourself so you can minimize stress and fully enjoy the Service-Learning experience.

Question 7:  Can I volunteer with local, state and national government entities? 

Yes. If this is a field that motivates you, we encourage you to visit the Center for Service-Learning so we can assist you with getting the most out of your service-learning experience.

Question 8:  What is the difference between the course option for extra credit and the 4th/5th Credit Option?  

The Course component is generally what the instructor offers as an opportunity for extra credit in the class. This option requires that the student visits the Center for Service-Learning, completes necessary forms, and performs adequate service hours. The 4th/5th Credit option is the opportunity for the student to earn an extra credit hour on their transcripts. This has the same requirements as the course option for extra credit, as well as some other requirements including: registration for the 4th/5th credit hour and payment of fees, a completed 4th/5th Credit Hour Contract, attendance at a 4th/5th credit Reflection Seminar and some method of reflection as assigned by the instructor.  

Question 9:  What if I want to volunteer somewhere that is not listed on the Community Partner Link Directory?

The Community Partner Link Directory is not all inclusive. If an area is not included in the directory, get in contact with the Center for Service-Learning staff so we can approve that for you.

Question 10:  My instructor is not offering a Service-Learning component. Can I still do Service-Learning?

Any student who’s interested in completing service-learning hours is welcome to do so and have the completed hours recorded on their academic transcript (SHOAT). This is an option some students consider if they’re curious about a specific major/career interest or if they just have a passion for helping their community. If this is something that interests you, visit the Center for Service-Learning so we can help you start your Service-Learning endeavors.

Question 11:  Can I complete service hours with more than one community partner?

Generally, the answer’s yes. If you’re considering multiple placements, discuss this with your instructor and the staff at the Center for Service-Learning to avoid any complications that may arise later in the term.

Question 12:  What is a Citizen Scholar and what are the requirements?

The Citizen Scholar is a highly sought after accolade awarded to the most qualified service-learner volunteers. The Requirements are as follows:

  • 300 community service hours

  • On-going Reflective journal

  • Three Service-Learning class components or 4th Credit Hour options

  • Three credit hours of Community Service academic classes, such as, SOW 2054-Community Involvement or SOW 1051/1052/1053 Human Service Experience I/II/III

  • Integrative final essay prior to graduation

  • 3.0 GPA

Upon satisfactory completion of the requirements, the student will receive:

  • Citizen Scholars’ Certificate

  • President’s Letter

  • Recognition at Center for Service-Learning’s Annual Volunteer Recognition Event

  • Notation on College Transcript

  • Convocation acknowledgment in Graduation Program

  • “Cord of Distinction” at graduation

Question 13:  If I’ve completed Service-Learning hours, how can I check to see how many hours are on my transcript?

You can either call or visit the Center for Service-Learning office on your campus or check your unofficial college transcripts on

Question 14:  I’ve been volunteering for years but I have not been to your office. Do any of those hours that I’ve completed before count?

Presuming you were a Eastern Florida State College student at the time the hours were completed, the adequate form is completed and the hours can be verified, the Center for Service-Learning can record up to 100 hours on your academic transcript (SHOAT). If you’ve completed hours prior to registering with the Center for Service-Learning, visit our office so we can help you.

Question 15:  I completed Service-Learning hours, but I don’t see them on my transcript. Why not?

If you notice any discrepancies between what you expect to see on your transcript and what’s actually recorded, please contact the Center for Service-Learning. There are multiple reasons this may have happened. To avoid any complications please remember and consider the following:

  • Always keep a copy of every form you turn into the office.

  • It’s the students’ responsibility to turn in forms in a timely manner and to ensure they are filled out completely and accurately

  • Remember to sign-in as required by your specific community-partner. This is vital for the end-of-term verification.

  • Turn in your Placement Confirmation before you start your service-learning hours to avoid spending time at an organization we cannot accept hours from.

Question 16:  Are there scholarships available for Service-Learning students?

Absolutely! Refer to the Scholarships section for eligibility and requirements