Information Technology at EFSC

The mission of the Information Technology Department is to provide support for educational endeavors through access to consistent, reliable, innovative and accessible technology in support of the mission of the college.

The staff of the Information Technologies Department will:

  • Support and promote the productive use of technology.
  • Ensure that all technology is secure and performing reliably.
  • Provide timely, effective end-user support.
  • Create and Implement cost-effective solutions designed to meet the college’s needs.
  • Maintain positive relationships with end-users through effective communication.
  • Provide training to end-users in the use of software applications, hardware and new technology.
  • Provide a reliable and secure network that supports student learning and administrative services.
  • Offer technology support for network, audio/visual, computer, multimedia, voice, and enterprise applications to students, faculty and staff of the college.

To accomplish this mission the department is structured into the following functional areas:

Information Technologies Functional Areas 

Web Applications

  • Enterprise & Web Applications
  • Banner
  • myEFSC
  • Learning Management System
  • State and Dynamic Reporting
  • Mobile Applications

Network and Infrastructure Services

  • Network
  • Internet
  • Voice
  • Desktop support
  • Lab Management

Systems Support & Administration

  • Server Maintenance
  • Disaster Recovery
  • Database Administration
  • Enterprise & Student Email

User Services

  • IT Support
  • Call Center
  • User Training
  • IT Purchasing Recommendations

 

 

Need Help?

EFSC IT Technical Support Desk
321-433-7600
7 AM to Midnight
Seven Days a Week

Email: itsupport@easternflorida.edu

Live chat with an eastern florida representative


Student Services Online Reference Guide

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