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Note:

The Melbourne Campus Main Parking Lot will be impacted by construction starting January 5, 2018. Prepare for Spring Term by reviewing the lot closure & overflow parking information now. That page will be updated as needed throughout the Melbourne Construction Project.

Information Technology at EFSC

The mission of the Information Technology Department is to provide support for educational endeavors through access to consistent, reliable, innovative and accessible technology in support of the mission of the college.

The staff of the Information Technologies Department will:

  • Support and promote the productive use of technology.
  • Ensure that all technology is secure and performing reliably.
  • Provide timely, effective end-user support.
  • Create and Implement cost-effective solutions designed to meet the college‚Äôs needs.
  • Maintain positive relationships with end-users through effective communication.
  • Provide training to end-users in the use of software applications, hardware and new technology.
  • Provide a reliable and secure network that supports student learning and administrative services.
  • Offer technology support for network, audio/visual, computer, multimedia, voice, and enterprise applications to students, faculty and staff of the college.

To accomplish this mission the department is structured into the following functional areas:

Information Technologies Functional Areas 

Web Applications

  • Enterprise & Web Applications
  • Banner
  • myEFSC
  • Learning Management System
  • State and Dynamic Reporting
  • Mobile Applications

Network and Infrastructure Services

  • Network
  • Internet
  • Voice
  • Desktop support
  • Lab Management

Systems Support & Administration

  • Server Maintenance
  • Disaster Recovery
  • Database Administration
  • Enterprise & Student Email

User Services

  • IT Support
  • Call Center
  • User Training
  • IT Purchasing Recommendations

 

 

Need Help?

EFSC IT Technical Support Desk
Winter Break Notice: The IT Support Desk will be closed after midnight on Thursday, December 14 for the College's winter break and resume seven-day-a-week service at 7 AM on Tuesday, January 2, 2018. Live chat is unavailable during this time as well. Requests received via email will be processed when the College reopens. Please view frequently asked IT questions and answers. Enjoy Winter Break.
321-433-7600
Hours Resume Jan. 2: 7 AM to Midnight
Seven Days a Week

Email: itsupport@easternflorida.edu

Live chat with an eastern florida representative


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