Frequently Asked Questions
Question 1: When is the Math and Learning Lab open?
Normal hours are Monday - Thursday: 9 AM – 7 PM. Friday, Saturday & Sunday: Closed. Hours sometimes differ; please contact the Cocoa Learning Lab prior to visiting to confirm specific times.
Question 2: When are tutors available?
Check our Tutoring page for more information on tutoring times.
Question 3: How do I schedule a make-up exam?
All eLearning, make-up, and external testing for the Cocoa Campus is conducted by the Cocoa Campus Assessment Center in Building 1, Rooms 116-120, 321-433-7694.
For more information concerning scheduling exams, please visit the Testing & Proctored Exams webpage and review the Proctored Exam Scheduling Process section.
Question 4: Can high-school students use the Math & Learning Lab?
Question 5: Can children wait for me while I use the Learning Lab?
Question 6: Do you have tutors you can recommend?
We do not have a list of tutors in the community. Check with the following EFSC Learning Labs for additional tutors who may be available:
Palm Bay: 321-433-5251
Question 7: Can I make an appointment outside of operating hours?
No appointments are available outside the operating hours; however, as a registered EFSC student you may use the online, free tutoring resources at www.smarthinking.com. Your user name is your ID number. Your password is your birth date in the format MMDDYY. For example, if your birthday is June 2, 1989, your password would be 060289.
If your records are marked “confidential,” you will not have a SMARTHINKING account. New students will be registered in SMARTHINKING during the second week of class.
Question 8: Can I check out books from the Lab?
Question 9: How do I take an online test at a non-EFSC site?
For more information concerning taking an online test at a non-EFSC site, please visit the Testing & Proctored Exams webpage and review the Proctored Exam Scheduling Process section.