Frequently Asked Questions

Question 1:  When is the Math and Learning Lab open?

Typical operating hours are: Monday - Thursday: 8 AM – 8 PM; Friday: 9 AM – 1 PM; closed Saturday & Sunday.

Question 2:  When are tutors available?

Check our Tutoring page for more information on tutoring times.

Question 3:  How do I schedule a make-up exam?

All eLearning, make-up, and external testing for the Cocoa Campus is conducted by the Cocoa Campus Assessment Center in Building 1, Rooms 116-120.

Currently enrolled Eastern Florida State College students should schedule exams (eLearning and make-up) online through the Student Proctored Testing Scheduler application by logging into myEFSC. The Scheduler is located in the drop down menu for EFSC Student Applications.

For more information concerning scheduling exams, please visit the Testing & Proctored Exams webpage and review the Proctored Exam Scheduling Process section.

Question 4:  Can high-school students use the Math & Learning Lab?

Only registered EFSC or UCF students may use the Math & Learning Lab. The only exception is for external exams. Please sign-in on the computer at the front of the lab. Detailed instructions are listed next to the computers.

Question 5:  Can children wait for me while I use the Learning Lab?

Per the Student Code of Conduct, children not currently enrolled in EFSC are not allowed in the Learning Lab. The Student Code of Conduct states: Because of potential disruptiveness to the learning environment, non-enrolled children are not permitted to visit a class in session or a lab. Children will not be permitted to remain in the common areas of college buildings without adult supervision. For more information, see the Children on Campus section of the Student Code of Conduct

Question 6:  Do you have tutors you can recommend?

We do not have a list of tutors in the community. Check with the following EFSC Learning Labs for additional tutors who may be available:

Palm Bay: 321-433-5251
Melbourne: 321-433-5520
Titusville: 321-433-5034

Question 7:  Can I make an appointment outside of operating hours?

No appointments are available outside the operating hours; however, as a registered EFSC student you may use the online, free tutoring resources at www.smarthinking.com. Your user name is your ID number. Your password is your birth date in the format MMDDYY.  For example, if your birthday is June 2, 1989, your password would be 060289.

If your records are marked “confidential,” you will not have a SMARTHINKING account. New students will be registered in SMARTHINKING during the second week of class.

Question 8:  Can I check out books from the Lab?

All Cocoa Math and Learning Lab materials must stay within the Lab. Currently, you can check out only our solutions manuals for a short period of time, after providing a driver's license or student ID and collateral. Visit our Resources page for further information.

Question 9:  How do I take an online test at a non-EFSC site?

For more information concerning taking an online test at a non-EFSC site, please visit the Testing & Proctored Exams webpage and review the Proctored Exam Scheduling Process section.